PCA News April 2018: Member benefit: The PCA Promise - 01 Jun 2018

PCA members can set themselves apart from non-PCA member competition through their ability to provide customers with 'The PCA Promise'.

The PCA Promise is a type of warranty which covers timber treatment and damp-proofing works, as well as structural waterproofing and remedial wall ties. This is for domestic premises where the contract price (including VAT) is more than £250 and up to £50,000.

The PCA Promise meets the criteria required by TrustMark.

Under the scheme, the Association gives blanket coverage to its contractor members, so they can offer a guarantee on behalf of the PCA to cover their customers for work in progress and deposits.

There is no additional cost to customers for the guarantee, which ensures that should any contractor member of the Association go out of business while work is being done, then another PCA contractor will complete the work to the original specification at no extra cost.