Testimonials

I contacted Thanet Timber because I had a damp problem. Irene was very helpful and arranged for Andrew Dive to carry out a survey. The survey was very thorough and Andrew explained everything he had identified and sent a report. He was friendly and answered all my questions and said to ring him with any queries. This was very reassuring from the start. Andrew arrived as scheduled. Once work has started he discovered dry rot which was not in the original quote. He gave a new quote and set the deposit already paid against this. This was extremely helpful and considerate. Andrew kept me informed at all times. He is highly skilled and experienced and this is reflected in the completed work, which is excellent. Andrew and his team made sure that everywhere was clean and tidy before they left each time. He even repaired a problem on the roof which he did not charge for. Because Andrew is so accommodating, the whole process went very smoothly. I highly recommend Andrew not only family and friends but anyone requiring any of his services.

Customer in Kent - 26th Apr 2024

Dario - Margate - 1st Jun 2023

I used Thanet Timber and Damp Ltd for a not insubstantial list of work on my newly purchased Victorian house (damp proofing, internal and external timber work). They were extremely helpful, prompt, conscientious and always available for updates. I was rather nervous as this was the first time that I had commissioned this type of work and they explained everything clearly and kept me in the picture which was very reassuring. The work was done to budget and on time. I would not hesitate to recommend the company. Many thanks

Jo Ramsgate 2023 - 18th May 2023

Andrew was fantastic and we really appreciate his honest and well thought out advice. Best wishes

Charlie in Walmer - 9th Dec 2022

I would recommend this firm very highly. Very nice people who turned up promptly and did an excellent job which was well explained in advance.

Denise, Birchington Methodist Church - 9th Dec 2022

Really pleased with the service I received. Andy and Iréne went out of their way to help me meet a very tight timeline to get estimates on the work. The quote was very clear, broken down by individual tasks and price. When the work started Andy and Simon explained the timelines and what will be happening, were happy to discuss any questions I had. They tidied up after themselves each day and tried to reduce their impact on us as much a possible, which was really appreciated. They also helped me with another issue I had before wrapping up the main job which was great. Overall super impressed, would recommend fully and without hesitation.

James in Kent, 2021 - 9th Dec 2021

All done within time and budget. Worked around us in a busy family home. Gave good advice on our plans. We will use this company again.

James, Canterbury - 9th Dec 2022

Please pass on my gratitude for an excellent job to Andy and the Team

Phillipa, Ramsgate - 9th Dec 2022

Thank you very much to Andrew for completing the job quickly, efficiently and in a very friendly manner! I'd recommend him

Alex, Broadstairs - 9th Dec 2022

Excellent Work carried out, friendly and reliable service, once job completed the room was clear and left clean, would highly recommend them.

Customer in Kent, 2021 - 9th Dec 2021

We were really pleased with the service. The technician was prompt, knowledgeable and professional. Can you please extend our thanks for a job well done. We would highly recommend your service to anyone.

Jessica, Dover - 9th Dec 2021

We moved into a big old house and discovered a wealth of work that needed doing urgently. Andrew and Simon had a giant list of external and internal work to get through including wood repairs, damp, guttering, insulation, woodworm repairs. They did it all efficiently and with great care and workmanship. They are highly professional, skilled at what they do and super friendly. They went above and beyond both in the work they carried out but also the advice and clarity of the schedule along the way. We would highly recommend them and will definitely be knocking on their door if any more work crops up. Thanks guys.

Alex and Chaz 2021 - 26th Jan 2021

Thanet Timber & Damp transformed a job which I was dreading into a positive experience ... I will have no hesitation in using them again for another damp problem; I feel I can leave it in their capable hands.

Ms L Hunt, Broadstairs, Thanet - 9th Dec 2021

A major work in basement flat which had considerable damp problems... More than satisfied...

- 12th Nov 2020

Had several areas of damp in the house. The team surveyed and then carried out the work at short notice. Work went smoothly and they cleaned up well after the job

Customer in Kent, 2020 - 10th Nov 2020

From my initial enquiry to completion of the work... The team carrying out the work were very professional, punctual and tidy

- 8th Aug 2021

Lounge ceiling replaced after plaster from old lath & plaster ceiling collapsed. The friendly, punctual team from Thanet Timber and Damp removed the old plaster, fitted plasterboard, re-plastered and decorated. They were spot on in their diganosis and what to do. Fair quote given in advance. Everything done in a timely manner, would definitely use again.

Geoff, Kent, 2020 - 10th Sep 2020

Always there to service my machine every year without fail..

- 29th Jul 2020

Professional from start to finish... A thorough and thoughtful consultation

- 1st Jul 2020

We have had an excellent experience from start to finish. We had a damp survey done followed by the work needed - all done to a very high standard by a very professional and friendly team who have been really helpful with very effective communication

Amy, Kent, 2020 - 6th Jul 2020

Effective and professional... I recommend this trader

- 26th Apr 2020

The right person i.e company to have in your home. Recommendation to anyone

- 20th Jun 2020

Kat, Birchington - 12th Sep 2022

Alan, Broadstairs - 12th Sep 2022

Mr G, Dover - 12th Sep 2022

Mr A, Broadstairs, Kent - 12th Sep 2022

Mr and Mrs S, Broadstairs - 12th Sep 2022

Ms J James, Broadstairs, Thanet - 12th Sep 2022

Mr & Mrs Russell, Ramsgate, Thanet - 12th Sep 2022

Mark, Kent, 2020 - 12th Sep 2022

Nicholas, Kent, 2019 - 12th Sep 2022

Teresa, Kent 2019 - 12th Sep 2022

Mr M - Salisbury Avenue, Broadstairs - August 2020 - 12th Sep 2022

Mark - Deal - April 2020 - 12th Sep 2022

Ms Kirk, Broadstairs, Thanet - 12th Sep 2022

Victoria - Dover - 2020 - 12th Sep 2022

Mr Geoff G, WGG Maintenance Ltd, London - 12th Sep 2022

Sarah - Monkton - 2018 - 12th Sep 2022

- 12th Sep 2022